Trish Peng

faq's

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a few things you might want to know

APPOINTMENTS

DRESSES

ORDERING

GENERAL

 SERVICES

01

A rush order allows your gown to be prioritised by the designer, reducing the standard production timeline.

Many of our designers offer rush options for brides working to a shorter timeframe, although availability and lead times vary depending on the designer and style you've chosen.

Rush fees typically start from around £100, with some designers charging more depending on the level of urgency required.

If you're planning your wedding on a shorter timeline, don't worry — our team will guide you through the options available and help you find a gown that works beautifully for both your vision and your wedding date.

We'll always discuss any additional costs transparently before placing your order, so you'll know exactly what to expect.



If you find the one during your appointment, a 60% deposit is required to secure your dress and begin the production process.

The remaining balance is due when your dress is ready to ship.

We accept payment by card or cash, and your stylist will guide you through every step of the process, including timelines, sizing and any personalisation options you've chosen.

If you have any questions about payments or would like to discuss your options ahead of your appointment, our team is always here to help.



03

We typically recommend starting your dress journey 12–18 months before your wedding date to allow plenty of time for production, fittings and any personalisations you'd like to make.

That said, bridal timelines have evolved, and finding your dream dress may be possible much sooner than you think.

Many of our designers offer quicker lead times, with some gowns available in as little as three months.
For brides working to a shorter timeframe, selected designers also offer rush options, typically for an additional fee of around £100.

If your wedding is fast approaching, don't panic — get in touch with our team and we'll guide you through the best options available for your timeline.


HOW DOES PAYMENT WORK?

HOW LONG DO I NEED TO ORDER MY DRESS?

WHAT IS A RUSH ORDER AND HOW MUCH DOES IT COST?

02

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